Customer Relationship Management

Customer Relationship Management (CRM) is a strategy & tech to manage & nurture relationships to customers & clients. CRM allows organizations to get, analyze & utilize client data to aid influences & improve customer satisfaction. Encompasses various aspects, i.e. sales, marketing, customer support & service. CRM systems give centralized platform to manage customer data, communication history & sales potential. Essential tool for organizations to provide personalized & effective customer experiences while driving sales growth.